1. Introduction & Acceptance
These Terms of Service (“Terms”) govern your access to and use of the Scello platform (“the Service”), operated by Scello Ltd (“we”, “us”, or “our”), a company incorporated in England and Wales.
By creating an account or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Service.
We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the revised Terms.
2. Description of Services
Scello provides a digital evidence platform that generates cryptographically signed records (“Sessions”) of a worker's presence at a worksite. Sessions may be used by workers to substantiate wage claims and by employers to manage compliance and workforce accountability.
The Service includes: mobile applications, a web dashboard, employer management tools, alert systems, certificate generation, and a public verification portal.
3. User Accounts & Registration
You must be at least 18 years old to create an account. Providing false information during registration is a breach of these Terms and may result in immediate account termination.
You are responsible for maintaining the confidentiality of your login credentials. You must notify us immediately at support@scello.co if you suspect unauthorised access to your account.
4. Worker Terms — Recording & Evidence
Workers who use the Service to record sessions grant Scello a limited licence to process their session data (GPS zone containment booleans, movement status, device telemetry, and heart-rate presence) for the purpose of generating cryptographically signed certificates.
Precise GPS coordinates are processed exclusively on-device and are never transmitted to or stored on Scello servers. Only zone-level containment results (a boolean: inside/outside zone) are stored.
Workers acknowledge that generated certificates may be shared with employers, legal representatives, courts, or employment tribunals as evidence.
5. Employer Terms — Data Responsibilities
Employers accessing worker session data via the employer dashboard act as data controllers in respect of their employees' data. Employers must maintain their own privacy notices informing workers of monitoring activities in accordance with UK GDPR.
Employers must not use the Service to discriminate against workers, to engage in unlawful surveillance, or in breach of any applicable employment law.
6. Intellectual Property
All software, designs, algorithms, trademarks, and content comprising the Service are the intellectual property of Scello Ltd or its licensors. You may not copy, modify, reverse-engineer, or redistribute any part of the Service without express written permission.
Session certificates generated by the Service remain the property of the worker who generated them, subject to our data retention obligations.
7. Privacy & Data Protection
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains how we collect, use, and protect your personal data in accordance with UK GDPR.
8. Payment Terms
Paid plans are billed monthly or annually in advance. See our Pricing page for current plan details. All fees are exclusive of VAT unless stated otherwise.
Subscriptions renew automatically. You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period. No refunds are issued for partial periods.
9. Acceptable Use Policy
You must not use the Service to:
- Falsify session data or impersonate another worker
- Circumvent device integrity checks (rooting, emulators)
- Engage in any unlawful monitoring of workers
- Transmit malware, conduct denial-of-service attacks, or attempt to gain unauthorised access to our systems
- Scrape, harvest, or systematically extract data from the Service
Violations may result in immediate account suspension and referral to relevant authorities.
10. Disclaimer of Warranties
The Service is provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that certificates will be accepted as evidence in any particular jurisdiction or proceeding.
Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.
11. Limitation of Liability
To the maximum extent permitted by law, Scello Ltd's aggregate liability for any claims arising under or in connection with these Terms shall not exceed the greater of (a) the total fees paid by you in the 12 months preceding the claim or (b) £100.
We are not liable for any indirect, incidental, consequential, or exemplary damages, including loss of profits, loss of data, or loss of business opportunity.
12. Termination
We may suspend or terminate your account immediately if you breach these Terms, without liability to you. You may terminate your account at any time from your account settings or by contacting support@scello.co.
On termination, your right to access the Service ceases immediately. We will retain session data for the statutory retention period (7 years) before deletion.
13. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where applicable law requires otherwise.
14. Contact Information
If you have questions about these Terms, please contact us:
Scello Ltd
12 Finsbury Square, London, EC2A 1AB
Email: support@scello.co
For privacy-specific enquiries, see our Contact page or our Privacy Policy.